Support
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Latest activity by Support-
Support created an article,
Qebot 2020 W-9
Download Qebot's 2020 W-9
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Support created an article,
Sending Review Requests with Your Own Email Address
A great way to ensure your review request emails do not go to SPAM folders is to set up the sending of those emails on your own email account. Below are detailed instructions on how to do so. The ...
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Support created an article,
Step 3: Start Adding Tools to Your Businesses and Users
Some tools on the platform are based on the business unit (website, social dashboard, review management, etc.), and some are based on the user (CRM, cloud storage, email/calendar, etc.). When addin...
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Support created an article,
Step 2: Adding Users
Now that you have a business set up, it's time to start adding users that you want to have access to your business tools, or employees that need access to individual technologies. To get started, c...
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Support created an article,
Step 1: Adding a Business
Congratulations on joining the Qebot family! Now that you've registered as a user on the Qebot platform, it's time to start getting the most out of the best-in-class tools, automation, and business...
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Support created an article,
Setting Review Goals
To set review goals, start by clicking on the Generate tab in the left-hand menu. From there, click on the blue "Goal Tracker" tab. The Goal Tracker tab will show you how many reviews you received ...
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Support created an article,
Lesson 4: Reporting
From the "Listen" tab, you can access various reports on your review activity. The Activity Report The Activity Report focuses on your overall statistics. The report gives you a review summary whi...
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Support created an article,
Lesson 3: Responding to Reviews
To being responding to your reviews, head to the "Respond" tab found on the left-hand menu. From there you'll see the section titled "EZ Response." This is where you can respond to your reviews. If...
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Support created an article,
Lesson 2: Generating New Reviews
As you probably know, generating reviews is important and is known to increase your bottom line! A Harvard Business School study determined that a one-star increase on Yelp can increase your busine...
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Support created an article,
Lesson 1: The Dashboard
Welcome to The Dashboard! The Dashboard provides an overview of your online reviews for all locations assigned to you based on your user permissions. On the top of the page you can find your overal...