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Peter Kelly

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Activity overview

Latest activity by Peter Kelly
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    Peter Kelly created an article,

    Sending Review Requests with Your Own Email Address

    A great way to ensure your review request emails do not go to SPAM folders is to set up the sending of those emails on your own email account. Below are detailed instructions on how to do so.  The ...

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    Peter Kelly created an article,

    Step 3: Start Adding Tools to Your Businesses and Users

    Some tools on the platform are based on the business unit (website, social dashboard, review management, etc.), and some are based on the user (CRM, cloud storage, email/calendar, etc.). When addin...

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    Peter Kelly created an article,

    Step 2: Adding Users

    Now that you have a business set up, it's time to start adding users that you want to have access to your business tools, or employees that need access to individual technologies. To get started, c...

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    Peter Kelly created an article,

    Step 1: Adding a Business

    Congratulations on joining the Qebot family! Now that you've registered as a user on the Qebot platform, it's time to start getting the most out of the best-in-class tools, automation, and business...

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    Peter Kelly created an article,

    Setting Review Goals

    To set review goals, start by clicking on the Generate tab in the left-hand menu. From there, click on the blue "Goal Tracker" tab. The Goal Tracker tab will show you how many reviews you...

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    Peter Kelly created an article,

    Lesson 4: Reporting

    From the "Listen" tab, you can access various reports on your review activity. The Activity Report The Activity Report focuses on your overall statistics. The report gives you a review s...

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    Peter Kelly created an article,

    Lesson 3: Responding to Reviews

    To being responding to your reviews, head to the "Respond" tab found on the left-hand menu. From there you'll see the section titled "EZ Response." This is where you can respond...

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    Peter Kelly created an article,

    Lesson 2: Generating New Reviews

    As you probably know, generating reviews is important and is known to increase your bottom line! A Harvard Business School study determined that a one-star increase on Yelp can increase your busine...

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    Peter Kelly created an article,

    Lesson 1: The Dashboard

    Welcome to The Dashboard! The Dashboard provides an overview of your online reviews for all locations assigned to you based on your user permissions. On the top of the page you can find your overal...

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    Peter Kelly created an article,

    Setting Up Your Online Store (VIDEO)