Reply Button Not Working

If the reply button does not open up your email server with the email address of the submission and a canned (editable) subject line, then most likely you need to set up your default email platform on your computer.

Please see the articles below on how to set up your default:

1. Gmail - Chrome
2. Gmail - Firefox
3. Microsoft Outlook
4. Internet Explorer
5. Mail on Apple Products

Once you have followed these directions, and set up your default email server, the reply button will automatically open a new email draft for you to compose your reply through whatever platform is your preference.

If you have issues setting up your default email handler, or if your email server is not listed above, please submit a ticket with your specific email platform, and what browser you are using so that we can help you set it up.